bitjee Privacy Policy

1 Introduction and Overview

bitjee is a safe and reliable online betting and gaming platform for players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains how bitjee collects your personal information, the purposes for which it is used, how long it is stored, and the circumstances under which it may be shared with third parties.

This policy applies to the website https://bitjee.cam and all services under it. By using our site, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

bitjee always works to ensure that user information remains secure and does not reach any unauthorized party. Our platform uses SSL encryption, which keeps your data transmission fully secure.

2 What Types of Information Are Collected

bitjee may collect the following types of information from you for various purposes:

2.1 Information You Provide Directly

Information you provide yourself includes:

• Name, date of birth, and national ID or passport number
• Mobile number and email address
• Financial information such as bKash, Nagad, Rocket, or Upay numbers and bank account details
• Username and password
• Transaction history and betting records
• Information provided during support communications

2.2 Automatically Collected Information

Information collected automatically while you use our site:

• IP address and device identity
• Browser type, language, and operating system
• Date, time, and duration of sessions on the site
• Pages visited and links clicked
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, limited information may be received through authorized third parties for the purpose of identity verification or fraud prevention. This type of information collection is always carried out in compliance with applicable laws and regulations.

3 Purposes of Using Your Information

bitjee uses your personal information for the following legitimate purposes:

• Account management: To create, manage, and secure your account
• Identity verification: To confirm your age and identity (for users aged 21 and above)
• Financial transactions: To process deposits, withdrawals, and bonuses
• Customer support: To provide 24/7 support in Bengali to resolve your questions and issues
• Security: To prevent fraud, money laundering, and other illegal activities
• Service improvement: To improve platform performance and user experience
• Legal compliance: To comply with applicable laws and regulations
• Communications: To send important service-related notifications

4 Sharing and Disclosure of Information

bitjee may share your information with the following parties in limited circumstances:

4.1 Service Providers

With authorized third parties needed to operate our services, such as payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and security firms. All such parties are required to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed to fulfill court orders, lawful requests from government authorities, or requirements under applicable law.

4.3 Fraud Prevention

Information may be shared with relevant authorities to detect and prevent money laundering, fraud, or other illegal activities.

4.4 Business Transfers

If bitjee participates in a merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance.

5 Cookie Policy

bitjee uses cookies and similar technologies to improve your browsing experience and keep services functioning properly.

5.1 Types of Cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled
• Functional cookies: To remember your preferences and settings
• Analytical cookies: To monitor and improve site usage

5.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may limit some site functionality.

6 Data Storage and Security

6.1 Retention Period

Your information will be stored for as long as your account is active and for the period required to meet legal obligations. After an account is closed, some information may be retained for a set period due to legal requirements.

6.2 Security Measures

bitjee applies industry-standard technical and organizational measures to protect your information:

• SSL/TLS encryption — secures all data transmissions
• Encrypted database storage
• Two-factor authentication
• Regular security audits and testing
• Access controls — only authorized staff can access information as needed
• Firewall and intrusion detection systems

7 Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Right to Access Your Information

You can request at any time to find out what information we hold about you and the purposes for which it is being used.

7.2 Right to Correct Your Information

If any of your information is incorrect or incomplete, you can request a correction through our support team.

7.3 Right to Delete Your Information

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly for marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via our 24/7 live chat support or by email. We will process your request as promptly as possible.

8 Privacy of Minors

bitjee strictly provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from persons under the age of 21.

An age verification process is in place at the time of account registration. If we become aware that someone has created an account by concealing their age, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

9 International Data Transfers

As required to operate our services, your information may be stored or processed on servers located outside Bangladesh. In such transfers, we ensure that the receiving party maintains adequate data protection measures and follows our privacy standards.

All international data transfers comply with applicable laws and international data protection standards.

10 Responsible Gaming and Data

bitjee prioritizes responsible gaming. We may analyze information related to your gaming behavior to identify early signs of gambling-related problems and provide support where needed.

Information collected for this purpose is used for your safety and well-being and is not used for marketing purposes. To learn more about responsible gaming, visit our Responsible Gaming page.

11 Third-Party Links and Services

The bitjee platform includes software from third-party game providers and services integrated with payment processors. These third parties may have their own privacy policies for which bitjee is not responsible.

It is recommended that you review their individual privacy policies before using third-party services. Game providers on our platform include Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, JILI, and Ezugi, among others.

12 Changes to This Policy

bitjee may update this privacy policy from time to time. When changes are made, the following steps will be taken:

• The updated policy will be published on this page
• The "Last Updated" date at the top of the page will be changed
• For significant changes, registered users will be notified by email

Continuing to use the site after the updated policy is published means you accept the new policy. It is recommended that you review this page regularly.

13 Related Pages

Follow the links below to read our other important documents related to this privacy policy:

• Terms and Conditions — General terms for using bitjee
• Responsible Gaming — Information on safe gaming practices
• About Us — Learn more about bitjee
• FAQ — Common questions and answers